KelrayOne

Feature Marketplace

Everything the platform can do.

Search it, filter it, and see exactly what is working today. Nothing here is dressed up as finished when it is not.

79 results

Leads and lead conversion

Available

Capture interest, qualify it, and turn it into a customer without retyping anything.

Sales and CRMstarter and above

Accounts and contacts

Available

One record per customer, with every person, deal and conversation attached.

Sales and CRMstarter and above

Opportunities and pipeline

Available

See every deal, what stage it is at, and what is likely to close.

Sales and CRMstarter and above

Pipeline board

Available

Drag a deal to its new stage and the rest of the system keeps up.

Sales and CRMstarter and above

Activities and tasks

Available

Calls, meetings and follow-ups sit on the record they belong to.

Sales and CRMstarter and above

Products and price books

Available

Sell from a real catalog, with different prices for different customers.

Sales and CRMprofessional and above

Quotes

Available

Build a quote from a deal and send a document that adds up.

Sales and CRMprofessional and above

Forecasting

Available

What the team expects to close, with managers able to adjust and show why.

Sales and CRMprofessional and above

Territory management

Available

Give each region its own accounts, deals and leads, and the right people access.

Sales and CRMenterprise and above

Campaigns

Available

Track what you spent, who responded, and what it turned into.

Marketingprofessional and above

Duplicate rules and merge

Available

Catch the same customer entered twice, and merge without losing history.

Sales and CRMprofessional and above

Import from spreadsheets

Available

Bring what you already have, mapped column by column.

Sales and CRMstarter and above

Search across everything

Available

One box that finds the record, wherever it lives.

Sales and CRMstarter and above

Cases and queues

Available

Every request tracked, owned by someone, and visible to the team.

Customer Serviceprofessional and above

Service levels and due dates

Available

Promises with real clocks, counted in your working hours and not weekends.

Customer Serviceprofessional and above

Escalation rules

Available

Nothing sits untouched because everyone assumed someone else had it.

Customer Serviceprofessional and above

Knowledge articles

Available

Write the answer once and let the team reuse it.

Customer Serviceprofessional and above

Customer self-service portal

In development

Let customers check their own cases and records, and only what you chose to share.

Customer Service

Ask about your business

Available

Ask about your pipeline, customers, leads and tasks in plain English. Every answer is counted from records you are allowed to see.

AI Agentsenterprise and above

Record summaries

In development

Open a customer and read what matters before the call, not after it.

AI Agents

AI approval queue

In development

AI proposes, a person approves. Nothing changes your data on its own.

AI Agents

AI Email Assistant

Planned

Draft replies and follow-ups in your own words, for you to send.

AI Agents

AI Receptionist

Planned

Answer common questions and route the rest to the right person.

AI Agents

AI Sales Assistant

Planned

Chase the follow-ups your team keeps meaning to get to.

AI Agents

AI Customer Support

Planned

Handle routine questions and hand over cleanly when a human is needed.

AI Agents

AI Operations Assistant

Planned

Watch the work in flight and flag what is slipping.

AI Agents

AI Finance Assistant

Planned

Keep invoices, balances and chasing in order.

AI Agents

AI Business Director

Planned

A standing view of the whole business, with the next thing worth your attention.

AI Agents

Record-triggered automation

Available

When something changes, the follow-on work happens by itself.

Automationstarter and above

Scheduled steps

Available

Do this three days later — and stop if the situation changes.

Automationprofessional and above

Assignment rules

Available

New work lands with the right person without a manager in the middle.

Automationprofessional and above

Approval processes

Available

Discounts and exceptions get signed off, in order, with a record of who said yes.

Automationenterprise and above

Outbound webhooks

Available

Tell another system the moment something happens here.

Automationprofessional and above

Reports

Available

Answer a question about your business and save it for next month.

Operationsstarter and above

Dashboards

Available

The numbers you check every morning, in one place.

Operationsstarter and above

Customizable dashboards

In development

Arrange your own dashboard from the parts that matter to you.

Operations

Document templates

Available

Turn a record into a quote, summary or letter that is ready to send.

Operationsstarter and above

Change history

Available

Who changed what, and when — kept, not overwritten.

Operationsstarter and above

Admin audit trail

Available

Every settings change recorded, so nothing moves silently.

Operationsstarter and above

Custom objects and fields

Available

Track the things your business actually has, not the ones the software expected.

Custom Applicationsprofessional and above

Page layouts and list views

Available

Show each team the fields they use and hide the rest.

Custom Applicationsstarter and above

Permissions and sharing

Available

People see their own work, managers see their teams, and it is enforced in the database.

Operationsstarter and above

Inventory and stock levels

Available

Know what is on the shelf, what is committed, and what is on its way.

Inventory and Warehousingprofessional and above

Purchase orders and receiving

Available

Order from suppliers and record what actually arrived.

Inventory and Warehousingprofessional and above

Shipments and containers

Available

Track what is in transit and which orders are waiting on it.

Inventory and Warehousingprofessional and above

Sales orders and invoices

Available

From order to invoice to paid, without a second system.

Financeprofessional and above

Projects and job costing

Available

Watch margin while the job is running, not after it finishes.

Projectsprofessional and above

Estimates and change orders

Available

Win the estimate and it becomes the project. Changes are recorded, not argued.

Projectsprofessional and above

Work orders and routing

Available

What is being made, which operation it is at, and whether it passed inspection.

Operationsprofessional and above

Dispatch and technicians

Available

Schedule the right person, with the history of the equipment in front of them.

Operationsprofessional and above

Time and expenses

Available

Bill the work you actually did, against the engagement it belongs to.

Projectsprofessional and above

Email, SMS and chat in one inbox

Planned

Every conversation with a customer, in one thread, on their record.

Communications

Marketing journeys

Planned

Send the right follow-up without anyone remembering to.

Marketing

Online store and checkout

Planned

Sell online with orders that land in the same place as everything else.

eCommerce

Websites, communities and courses

Planned

Your public presence and member area, connected to your customer records.

Websites and Communities

Document intelligence

Planned

Read incoming documents and file them where they belong.

Operations

Single sign-on with the Kelray Community

Planned

One account for your workspace and the community.

Websites and Communities

Custom applications

Available

If the platform does not do it, Kelray builds it on your own workspace.

Custom Applicationsstarter and above

Sign up and seven-day trial

In development

Create your own workspace and use the full Professional edition for a week.

Operations

Guided onboarding

In development

A short setup path: your first records, your team, and the modules for your industry.

Operations

Wholesale & Distribution

Available

Purchasing, stock, orders, shipments and invoices for distributors.

Industry SolutionsModule

Construction

Available

Estimates, projects, change orders, crews and job costs.

Industry SolutionsModule

Manufacturing

Available

Bills of materials, work orders, operations and quality checks.

Industry SolutionsModule

Field Service

Available

Dispatch, technicians, customer assets and service contracts.

Industry SolutionsModule

Professional Services

Available

Engagements, milestones, time, expenses and retainers.

Industry SolutionsModule

Healthcare Operations

Available

Service lines, referral intake, admissions and episodes of care.

Industry SolutionsModule

Property Management

Available

Properties, units, residents, applications and maintenance.

Industry SolutionsModule

Service & Support

Available

Cases, queues, service levels, escalation and knowledge.

Customer ServiceModule

Products & Price Books

Available

A real catalog with per-customer pricing.

Sales and CRMModule

Quotes

Available

Quotes built from a deal, with line items that total correctly.

Sales and CRMModule

Forecasting

Available

Quotas, commits and manager adjustments with an audit trail.

Sales and CRMModule

Territory Management

Available

Regions with their own hierarchy, people and records.

Sales and CRMModule

Campaigns

Available

Spend, responses and what they turned into.

MarketingModule

Documents

Available

Templates with merge fields, generated onto the record.

OperationsModule

eCommerce & Storefront

Planned

Online store, catalog and web orders in the same system.

eCommerceModule

Communications Hub

Planned

Email, SMS, chat and voice against the same records.

CommunicationsModule

Marketing & Growth

Planned

Journeys, sends, landing pages and referrals.

MarketingModule

Document Intelligence

Planned

Read, extract and file incoming documents.

OperationsModule

Websites & Communities

Planned

Sites, memberships and courses tied to your customers.

Websites and CommunitiesModule

How to read this page

Available

Built and running today. You can see it working in a demonstration.

In development

Being built now. We will tell you where it is, not pretend it is finished.

Planned

On the roadmap and designed. Not available yet, and not sold as if it were.

Not sure which parts you need?

Tell us how your business runs and we will show you the shortest route to it working.