KelrayOne

Technology Partnerships

More than software. Your technology partner.

Software you own is only half of it. A partnership is the other half: people who know your workspace, available when something needs changing, fixing or building.

Standard Support

Someone who knows your workspace, on the end of a ticket.

Simplemonthly plan
  • Unlimited support tickets
  • Help with configuration and reports
  • Guidance when something is not behaving
  • No minimum term

Development Agreement

For when you have a list of things that need building.

Scopedper project
  • Custom records, screens and automation
  • Integrations with systems you already run
  • Agreed scope and timeline
  • Built on your own workspace

Enterprise Partnership

A standing technology team alongside yours.

Scopedper year
  • Ongoing development capacity
  • Regular reviews and planning
  • Priority response
  • One relationship for software and services

Partnerships are available to every Enterprise customer — whether your workspace runs exactly as it ships or has been built around something only your business does. Your software subscription and your partnership are separate agreements, and either can change without disturbing the other.

Why this exists

Software does not stop needing people.

Businesses change. A new product line, a new regulation, a process that outgrew itself. Someone has to make the system keep up.

  • You are not filing tickets into a queue of strangers
  • The people who answer have seen your workspace before
  • Changes are made in the product, not worked around
  • And when you no longer need us, you keep everything

Talk to the team that would actually do the work.

Tell us what you are running and what you expect to change. We will tell you which partnership makes sense, if any.